The The challenges of ensuring the effectiveness of the Publicity Principle in access and service to citizens within the Brazilian Social Security system.

Abstract

This study seeks to analyze the challenges posed by the full application of the principle of

publicity to ensure transparency and accessibility in the social security sector, which is

responsible for protecting its beneficiaries during difficult times. It uses qualitative data based

on the legal framework, doctrines, and articles relevant to the chosen topic as a theoretical

framework. From this perspective, the importance of this study lies in the social scenario

unfolding in practice, since issues such as misinformation, the complexity of virtual service

structures, and the digital divide, as well as the lack of humanization, highlight the exclusion

of minority groups due to the lack of universal public policies that reach all segments of

society. In summary, it is also pertinent to raise the issue of system modernization and the

informational reach of new technologies that foster socioeconomic disparities in the Brazilian

legal system.